1.) First person seemed frazzled and said "I don't know how to fix your problem"
2.) Put me on hold for 10 minutes before even asking my name or Sirius # (hang up)
3.) Put on hold for 5 minutes, came back but didn't know how to fix it
4.) Said he didn't know how to fix it. period.
5.) Spoke with this person for a half hour. This person actually tried to resolve my problem by sending a test signal which I never received. Was told to go outside. Still nothing. I give this person some credit. At least they tried. I explained that the issue was that I would get one signal strength bar, but it wouldn't work in two different states both NJ and NYC and the outer boroughs. suburban and city. Nothing. Fading in and out...so who knows...
currently listening to
Sloan - Fading Into Obscurity